Your franchise is losing $1.8M+ a year to unanswered calls.
NaiL deploys AI-powered call handling across your entire franchise network in 90 days — answering every call in your brand voice, qualifying leads, and booking appointments directly into your CRM. No new software for franchisees. No workflow disruption. Just revenue recovered.
100+
Locations trust NaiL
90
Day rollout
11x
First-quarter ROI
The problem
You’re spending millions on marketing.
Your phone system is wasting it.
Peak-Hour Overflow
Between 9–11 AM, 60%+ of locations send qualified leads straight to voicemail during the highest-intent window of the day.
After-Hours Revenue Leak
25–35% of inbound leads come in after 5 PM and on weekends. Those leads are lost or contacted 12–18 hours later — when the customer has already committed elsewhere.
Inconsistent Brand Voice
Every location has a different person answering with a different script, tone, and product knowledge — creating a fractured brand experience across territories.
CRM Data Gaps
Call notes are incomplete or non-existent because manual data entry depends on whoever answered the phone remembering to log it.
Speed-to-Lead Decay
Average callback time for missed calls is 2–6 hours. 78% of customers buy from the first business that responds.
Web Form Abandonment
Online submissions sit in inboxes for 4–24 hours before follow-up. By then, three competitors have already called back.
How it works
Invisible infrastructure that catches what your team can’t.
We sit on top of your existing infrastructure
NaiL layers over your current phone system and CRM. No rip-and-replace. No new logins for franchisees. No behavior change required.
Every call is answered in your brand voice
Trained on your knowledge base, pricing guardrails, service areas, and escalation triggers. If it doesn't know the answer, it routes to a human. Nothing goes live without your sign-off.
Leads are qualified and booked instantly
The system qualifies the lead, books the appointment, and pushes the record directly into your CRM — before the caller hangs up.
You see everything in real time
A system-wide dashboard showing call performance, answer rates, lead-to-appointment conversion, and revenue attribution across every location.
Our guarantee
Deployed across your system in 90 days or less
Measurable conversion lift within 60 days
Human escalation protocols at every stage
Kill switch at every location — you stay in control
Proof
Real data from the world’s largest fencing franchise.
$2.8M
Revenue recovered from calls that were going to voicemail
11x
ROI in the first quarter across a 60-location system
99.9%
System uptime with built-in redundancy
<2s
Average answer time vs. 6-ring industry standard
“We're always staying ahead of technology to make everyone's lives simpler and easier... and working with NaiL, we can get those friction points out from the first call.”
Joe Dominiak — Brand President
Superior Fence & Rail
“I thought AI would sound robotic. Then I listened to the calls and I couldn't tell the difference. 98% of our franchisees would never go back.”
Zach Peyton — Chairman of the Board
Superior Fence & Rail
FAQ
You’ve been burned before. We get it.
What's your current missed call rate? Can your answering service book directly into your CRM, qualify leads, and sound like a trained employee of your brand? If not, it's a message pad — not a conversion tool.
We deployed across 60 locations in 90 days. The key is making it invisible. No new login. No new process. It works behind the scenes and franchisees see more appointments on their calendar. That's it.
That was true 18 months ago. Today, 90% of callers can't tell the difference. We'll run a blind test with your team and let you hear the calls yourself.
We've integrated with over 100 CRMs, including custom-built platforms. We're already live inside Fence360. Integration isn't the risk here — waiting another quarter is.
That's exactly how we deploy. Start with 5–10 locations, measure the delta in missed calls, lead-to-appointment conversion, and revenue attributed to recovered leads. The data makes the case for you.
We can build the business case with you. Pilot data from 5–10 locations with clear revenue attribution is exactly what a PE group wants to see before approving a system-wide investment.
Free revenue audit
See exactly how much revenue your franchise is leaving on the table.
Fill out this survey below to book an audit, where we’ll pull your numbers and show you the gap between your marketing spend and the calls that actually convert.